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Cookie Policy

Cookie Policy

Cookie Policy for Bridgehaven Housing & Support Ltd

1. Purpose

This Cookie Policy explains how Bridgehaven Housing & Support Ltd (“Bridgehaven”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit our website.

The purpose of this policy is to help visitors understand what cookies are, why we use them, what information they collect, and how users can manage their cookie preferences.

This Cookie Policy should be read alongside our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website.
Cookies allow a website to recognise your device and remember certain information about your visit, such as your preferences, browsing activity, and settings. Cookies help websites function efficiently while improving the overall user experience.
Cookies do not normally contain information that directly identifies you. However, where cookies are linked with personal information, such information will be processed in accordance with our Privacy Policy.

3. Why We Use Cookies

Bridgehaven Housing & Support Ltd uses cookies for a variety of legitimate purposes, including:
  • Ensuring the website functions correctly.
  • Improving website performance.
  • Enhancing website security.
  • Remembering user preferences
  • Analysing visitor behaviour and website usage
  • Improving website content and navigation.
  • Supporting accessibility features where applicable.
  • Measuring website traffic and performance.
We do not use cookies for unlawful purposes or to collect more information than is reasonably necessary.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website.
They enable core functionality such as page navigation, website security, form submissions, and access to secure areas of the website.Without these cookies, certain parts of the website may not function correctly.

4.2 Performance and Analytics Cookies

Performance cookies help us understand how visitors interact with our website.

These cookies collect anonymous information such as:

  • Number of visitors
  • Pages viewed
  • Time spent on pages
  • Navigation paths
  • Website performance issues

The information collected enables us to improve the quality and effectiveness of our website.

4.3 Functional Cookies

Functional cookies remember your choices and preferences to provide a more personalised browsing experience.

These may include:
  • Preferred language
  • Accessibility settings
  • Region selection
  • Saved preferences
These cookies improve convenience but are not essential for the website to operate.

4.4 Third-Party Cookies

Some pages on our website may include content or services provided by third parties.

These providers may place cookies on your device for purposes such as analytics, embedded media, mapping services, or other website functionality.

Bridgehaven Housing & Support Ltd does not control third-party cookies. Visitors should review the relevant privacy and cookie policies of those providers.

5. Legal Basis for Using Cookies

Under the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR), we only place non-essential cookies on your device where you have provided your consent.

Strictly necessary cookies do not require consent because they are essential for the operation of the website.

Where consent is required, you may accept, reject, or modify your cookie preferences using our cookie management tool.

6. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject non-essential cookies.

Most internet browsers allow you to:

  • View stored cookies.
  • Delete existing cookies.
  • Block all cookies
  • Block specific websites from storing cookies.
  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality and performance of our website.

Browser settings vary depending on the software you use. Please refer to your browser’s help section for guidance on managing cookies.

7. How Long Cookies Are Stored

Cookies may remain on your device for different periods depending on their purpose.

Session Cookies remain active only while you are browsing our website and are automatically deleted when you close your browser.

Persistent Cookies remain stored on your device until they expire or are manually deleted. These cookies help remember your preferences for future visits.

8. Changes to This Cookie Policy

Bridgehaven Housing & Support Ltd may update this Cookie Policy from time to time to reflect changes in legislation, regulatory guidance, website functionality, or business practices.

The latest version of this policy will always be published on our website with the current version number and effective date.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact:

Bridgehaven Housing & Support Ltd

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